Our production times range from 3 to 5 business days on most items. This begins after artwork and payment is finalised. Each specific item will show the estimated production time on the product page. In a hurry and need it quicker? Add Rush Production & Express Freight.

Yes, you sure can. We have a rush production option and also express freight, both available for selection at checkout. This reduces production time and also speeds up delivery. If you still arent sure, be sure to get in touch to discuss.

Our items are customised and shipped from our warehouse in Newcasle, NSW. We are 100% Australian owned and operated.

Bulk discounts are no problem, a lot of our items show quantity based prices to cater for larger quantities. If quantity pricing is not shown on the item you like then be sure to get in touch to discuss bulk discounts.

Yes, you sure can. Most of our items will have a “Custom Artwork” option. Simply choose that and complete the required info. This will give you the chance to work with our designer until you are 100% happy. If you cannot find a custom artwork option please get in touch so we can assist.

Step 1 – Browse and find the items you like. Add your customisation details and checkout.

Step 2 – Receive and approve artwork via email.
(Some of our products have a state of the art “instant preview” feature, these items will not reveive an artwork proof via email)

Step 3 – Order will be produced and shipped directly to your door. You will receive a tracking number on dispatch.

Payment options will be displayed at checkout. We accept payment with all major credit cards, paypal, bank transfer and afterpay.

We would be happy to hear from you. You can contact us via live chat, contact us page, email or phone.
Email: info@giftwaredirect.com.au
Phone: 1300 273 877

We sure do. We are located at 1/59 Stenhouse Drive, Cameron Park, NSW. Our showroom is open 8am-4pm Mon-Fri. Drop in and say hello.